Privacy Policy
How we collect, use, and protect personal information submitted through this website.Last updated: October 2026 | Applies to: hyxil.com
1. Who We Are
Hyxil is a digital agency providing SEO, web development, AI automation, and paid marketing services. References to "Hyxil", "we", "us", or "our" in this policy refer to the Hyxil business and its website at hyxil.com.
If you have questions about this policy or how your information is handled, you can contact us at hello@hyxil.com.
2. Information We Collect
We collect personal information only when you voluntarily provide it to us. This includes:
- Contact and enquiry forms — name, email address, company name, website, and the details you include in your message.
- Proposal and partnership forms — additional details such as service type, budget range, and project description.
- Email correspondence — information contained in emails you send to us.
We also collect non-personal technical data automatically through website analytics tools, including pages visited, time spent on pages, browser type, device type, and approximate location (country/region level). This data does not identify you personally.
3. How We Use Your Information
We use the information you provide to:
- Respond to your enquiry or proposal request
- Prepare and deliver a relevant proposal or service scope
- Communicate with you about an ongoing or potential project
- Improve our website and understand how visitors use it
We do not use your personal information for automated decision-making or profiling. We do not send marketing emails without your consent.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it in limited circumstances:
- Service providers — third-party tools we use to operate our website or communicate with you, such as email platforms and analytics services. These providers process data only on our behalf and under appropriate agreements.
- Legal requirements — if required by law, regulation, or a valid legal process.
If your data is processed by services outside your country, we take reasonable steps to ensure appropriate protections are in place.
5. Cookies and Analytics
Our website uses cookies and similar technologies to understand how visitors use the site. This includes analytics tools such as Google Analytics. For full details of the cookies used and how to manage your preferences, please see our Cookie Policy.
6. Data Retention
We retain personal information for as long as necessary to fulfil the purpose for which it was collected — typically for the duration of a client relationship and a reasonable period afterwards for record-keeping. Enquiries that do not proceed to a project are typically retained for up to 12 months.
You may request deletion of your information at any time by contacting us.
7. Your Rights
Depending on your location, you may have rights over your personal information, including the right to:
- Access the information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain uses of your information
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at hello@hyxil.com. We will respond within a reasonable timeframe.
8. Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, or disclosure. No method of transmission over the internet is completely secure, but we take our obligations seriously and review our practices regularly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
10. Updates to This Policy
We may update this privacy policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after any update constitutes acceptance of the revised policy.
11. Contact
For any questions or concerns about this policy, please contact us at hello@hyxil.com or through the contact page.